Privacy policy

Thanks for using MusicSeparation! We take privacy seriously and are committed to providing clear and transparent policies with regards to how your information is collected and used. With that said, we also require users to completely agree to our ‘Privacy Policy’ before using our service, so we recommend that you take the time to read through this entire document.

Your Agreement

When registering on our site, we may collect your name, email address or other information to help you with your experience. In addition, we provide social network authentication with Facebook and Google. When signing up with one of these services, you authorize us to access the information available on those profiles, including but not limited to: your name, date of birth, profile picture, gender, location, website address, and email address.

This information is collected at the time you register for an account on our site, update your subscriptions, subscribe to a newsletter, respond to any marketing materials, or fill out any other forms present on our site.

If you choose to subscribe to one of our premium services, we may collect credit card or additional payment information from you. However, it’s important to note that we do not store any of this payment information or process any of your payments on our servers, but rather use a third party payment service known as ‘Stripe.’ Therefore, any information regarding your payment processing and security must be verified in Stripe’s own Terms of Service Agreement and Privacy Policy.

The payment processor, ‘Stripe’, may provide us with unique authentication tokens to make payments requests with. The payment processor ‘Stripe’ may also provide us with information such as your name, credit card type, expiration date, and the last four digits of your credit card number. This information is used only to make single payment requests, or register the user for an ongoing subscription that requires automatic payments in the future.

In addition, Storyform may also request and receive any payment history between the user and Storyform.

Non Personal Information

Whenever you visit our site, we may also collect and store non personal information including but not limited to your IP address, location, browser, referral URL, and operating system. However, this information alone, without consent from you or form your internet service provider, cannot be used to identify you.

Use of Information

We may use or disclose the information that we collect from you in the following ways:

  • To promote the use of our services. For example, we may send you the occasional email regarding new product offerings, updates, community articles or other marketing materials.
  • To bill and process any payments that may be owed to us.
  • To send periodic emails regarding your order and account status.
  • To personalize your experience and to allow us to deliver the type of content and products in which you are most interested.
  • To improve our website in order to better serve you.
  • To provide better customer support.
  • To enforce compliance with our Terms of Service.
  • To meet legal obligations and comply with all matters of the law.
  • To protect the rights of our other users.

Cookies

We do not use cookies for tracking purposes. If you desire you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If you disable cookies in your browser, some of our features may or may not also be disabled or affected.

Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Business Transfers

If MusicSeparation, or substantially all of its assets, were acquired, or in the unlikely event that MusicSeparation goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of MusicSeparation may continue to use your personal information as set forth in this policy.

Third Parties

Occasionally, at our discretion, MusicSeparation may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. We honor ‘Do Not Track’ (DNT) signals and do not track, plant cookies, or use advertising when DNT browser mechanism is in place. It’s also important to note that we do not allow third party behavioral tracking

Compliance

We agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

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